Grabi Smart Solutions Refund Policy
1. General Policy: If you’re not entirely satisfied with your purchase, we’re here to help.
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- If your return is approved, we will initiate a refund to your credit card (or original payment method).
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of the return shipping will be deducted from your refund.
5. Exceptions: Some items may be non-returnable or non-refundable. These include items that are on sale, custom-made, or have been installed and used.
6. Contact Us: If you have any questions on how to return your item or about your refund, contact us at [email protected].